Privacy Policy

This Privacy Policy gives you a comprehensive overview about how we handle data at Car Seat Covers Direct LTD. This Policy sets out the terms which govern the collection, retention and processing of information collected from our customers during purchasing of our products

By disclosing your personal information using this website, you consent to the terms of this Privacy Policy. If you have questions or concerns regarding this Policy, you should contact us at info@carseatcoversdirect.com or by written request to Car Seat Covers Direct Ltd, 8a – 8c Campsie Real Estate, McLean Road, Campsie, Co Derry, Northern Ireland, BT47 3XX.

1. Website Cookies

Car seat covers direct does not use the features of your browser to set "cookies" on your computer.

2. The Information We Collect

To allow us to provide you with our products and services and to run our business, we collect and process personal information throughout your relationship with us until your product is completed and delivered. We obtain personal information such as your name, contact details and an email address. We do not store or have access to any credit/debit card details after a transaction has been completed. You will have to re-entre or provide your card details each time a new purchase is made with us.

3. How We Process Your Information

Your information is used to ensure we send you the correct product you ordered. We also use this information in an event we need to contact you regarding your product.

4. How We Obtain Information

Your information is made up of personal information only. We collect the information in 2 ways:

Information you give to us either through the telephone, email, social media or by making a purchase on our website.
Information that we received from third parties. The third parties which we receive this information from are eBay, Amazon and PayPal.

5. Your Rights

You have legal rights to control your information and the way we process it. This includes:

A right to get access to your personal information
A right to request us to correct inaccurate information, or update incomplete information.
A Right to us processing your personal information in certain circumstances (for example if you believe we are not using your information in a lawful manner, or for the purposes for which it was provided).

Please note that in some case, if you do not agree to the way we process your information, it may not be possible for us to provide you with certain products or services to you.

6. How We Use and Share Your Information Within Car Seat Covers Direct LTD.

We will only use and share your information where it is necessary for us to lawfully carry out our business activities. Only employees of Car Seat Covers Direct LTD have access to your information and we practice a “Clear Desk Policy” at night by storing all personal information in secure locations when the office is closed. Customers personal information does not leave our secure office and is only discussed amongst employees only.

7. Sharing with Third Parties

We will not share your information with anyone outside of Car Seat Covers Direct except:

Where we have your permission
Where required for us to successfully deliver your products.
Where we are required by law and by law enforcement agencies.
With third parties providing services to us, such as couriers
Where permitted by law where it is necessary for our legitimate interests or those of a third party.

8. Marketing Information

Subject to the marketing preferences you have indicated to us, we will send you relevant marketing information (including details of other products or services provided by us which we believe may be of interest to you). If you change you mind about how you would like us to contact you or you no longer wish to receive this information, you can tell us at any time by contacting us via email info@carseatcoversdirect.com or by telephone between working hours on +44 (0) 2871 811 188.

9. How Long We Keep Your Information

We retain personal information for up to six years. After such time your details are deleted from our database and any paper copies are shredded. We will only hold onto personal information after this time if there is any special reason.